Shipping & Delivery
Logistics Information
Our goal is to offer you the best shipping options, no matter where you live.
We deliver to hundreds of customers across the world every day and strive to provide you with services of the highest level. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
| Stage | Time |
|---|---|
| Order verification & processing | 48 hours (excluding weekends & public holidays) |
| Handling time before dispatch | 1–2 business days |
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
| Region | Business Days |
|---|---|
| United States | 7–15 days |
| United Kingdom | 7–15 days |
| Australia | 7–15 days |
| New Zealand | 7–15 days |
| France | 7–15 days |
| Germany, Italy, Spain | 7–15 days |
| Poland, Norway, Finland | 7–15 days |
Total estimated delivery time = Processing time (48h) + Shipping time (7–15 business days).
Please note: Delivery times are estimates and may be affected by customs clearance, weather conditions, peak seasons, or other factors beyond our control.
3. Shipping Methods & Costs
We offer three shipping options to meet your needs:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $5.99 | 7–15 business days |
| Express Shipping | $9.99 | 7–15 business days |
| Premium Shipping | $9.99 | 7–15 business days |
Free Standard Shipping is available on orders over $45(shipping fee excluded).
4. Shipping Carriers & Methods
We ship via a combination of logistics methods to ensure reliable delivery:
-
Sea freight – for bulk or non-urgent orders
-
Land freight (SF Express) – for express and premium shipments
-
Local postal services – for final-mile delivery in some regions
Carrier selection is based on destination, order volume, and the shipping method chosen at checkout.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing:
-
Tracking number
-
Tracking link
-
Estimated delivery date
You can also track your order directly on our website: [Insert Tracking Page URL]
Please allow 1–3 business days for tracking information to update after dispatch.
6. Customs, Duties & Taxes
-
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
-
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
-
thatsplenty.com has no control over these charges and cannot predict their amount.
-
For specific information, please contact your local customs office.
7. Shipping Restrictions
We currently ship to the countries listed above. If your country is not listed, please contact us at service@koplyu.com to inquire about availability.
We do not ship to:
-
P.O. Boxes (for certain carriers)
-
Military addresses (APO/FPO) in some regions
-
Countries subject to international sanctions
8. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery time:
-
Check the tracking information first.
-
Contact the carrier directly if the tracking shows delivery issues.
-
If the issue remains unresolved, contact us at service@koplyu.com.
We will investigate and, if necessary, arrange a replacement or refund in accordance with our Return and Refund Policy.
9. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
-
If you notice an error, contact us immediately at service@koplyu.com.
-
If the order has not yet been dispatched, we will update the address.
-
If the order has already been shipped, we cannot redirect it. In this case, the customer is responsible for any additional shipping costs.
10. Contact Us
If you have any questions about our shipping policy, please contact us:
📧 Customer Service Email: service@koplyu.com
🕒 Response Time: 9:00–18:00 (weekdays). Responses may be delayed during public holidays.
Thank you for shopping with
Logistics Information
Our goal is to offer you the best shipping options, no matter where you live.
We deliver to hundreds of customers across the world every day and strive to provide you with services of the highest level. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
| Stage | Time |
|---|---|
| Order verification & processing | 48 hours (excluding weekends & public holidays) |
| Handling time before dispatch | 1–2 business days |
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
| Region | Business Days |
|---|---|
| United States | 7–15 days |
| United Kingdom | 7–15 days |
| Australia | 7–15 days |
| New Zealand | 7–15 days |
| France | 7–15 days |
| Germany, Italy, Spain | 7–15 days |
| Poland, Norway, Finland | 7–15 days |
Total estimated delivery time = Processing time (48h) + Shipping time (7–15 business days).
Please note: Delivery times are estimates and may be affected by customs clearance, weather conditions, peak seasons, or other factors beyond our control.
3. Shipping Methods & Costs
We offer three shipping options to meet your needs:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $5.99 | 7–15 business days |
| Express Shipping | $9.99 | 7–15 business days |
| Premium Shipping | $9.99 | 7–15 business days |
Free Standard Shipping is available on orders over $45(shipping fee excluded).
4. Shipping Carriers & Methods
We ship via a combination of logistics methods to ensure reliable delivery:
-
Sea freight – for bulk or non-urgent orders
-
Land freight (SF Express) – for express and premium shipments
-
Local postal services – for final-mile delivery in some regions
Carrier selection is based on destination, order volume, and the shipping method chosen at checkout.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing:
-
Tracking number
-
Tracking link
-
Estimated delivery date
You can also track your order directly on our website: [Insert Tracking Page URL]
Please allow 1–3 business days for tracking information to update after dispatch.
6. Customs, Duties & Taxes
-
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
-
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
-
thatsplenty.com has no control over these charges and cannot predict their amount.
-
For specific information, please contact your local customs office.
7. Shipping Restrictions
We currently ship to the countries listed above. If your country is not listed, please contact us at service@koplyu.com to inquire about availability.
We do not ship to:
-
P.O. Boxes (for certain carriers)
-
Military addresses (APO/FPO) in some regions
-
Countries subject to international sanctions
8. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery time:
-
Check the tracking information first.
-
Contact the carrier directly if the tracking shows delivery issues.
-
If the issue remains unresolved, contact us at service@koplyu.com.
We will investigate and, if necessary, arrange a replacement or refund in accordance with our Return and Refund Policy.
9. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
-
If you notice an error, contact us immediately at service@koplyu.com.
-
If the order has not yet been dispatched, we will update the address.
-
If the order has already been shipped, we cannot redirect it. In this case, the customer is responsible for any additional shipping costs.
10. Contact Us
If you have any questions about our shipping policy, please contact us:
📧 Customer Service Email: service@koplyu.com
🕒 Response Time: 9:00–18:00 (weekdays). Responses may be delayed during public holidays.
Thank you for shopping with thatsplenty.com. We appreciate your trust and will do our best to ensure your order arrives safely and on time.
.com. We appreciate your trust and will do our best to ensure your order arrives safely and on time.
